Assurify is a Shopify app that allows merchants to offer shipping protection and shipping insurance directly to customers at checkout. Unlike traditional insurance solutions, there is no third-party insurer involved — you collect the protection fees yourself and manage all claims through a built-in portal, keeping the revenue entirely within your business.
Pricing
Free plan & trial available.
Developer
Themeim
Shipping protection/ Shipping insurance apps that provide you extra revenue with every order
Get started in under a minute with Assurify Shipping Protection a powerful app that simplifies shipping insurance and order protection with assurance. With Assurify, there’s no need for third-party insurers. Our shipping protection app integrates seamlessly with your Shopify, providing a secure portal to manage refunds, replacements & returns. Assurify’s track & protect shipments feature ensures your customers have peace of mind, knowing that their orders are backed by robust shipping security.
- Shipping protection — on cart drawer, cart page and checkout
- Shipping insurance — Auto-add insurance fees for lost or damage protection
- Automated Claims Processing: One-click claims through a simple resolution portal
- Extra Charge and Extra fees Collections and build trust with shipping guarantee
- Warranties and insurance to protect every order and build customer trust.
App Features
01.
Shipping Protection Widget
Display a shipping protection opt-in widget directly on the cart drawer, cart page, and checkout. Customers can choose to protect their order in one click — building confidence right at the most critical point in their purchase journey.
02.
Auto-Add Shipping Insurance
Automatically apply shipping insurance fees to orders without requiring the customer to manually opt in. This ensures maximum coverage uptake and removes friction, while still giving shoppers the option to remove it if they prefer.
03.
Lost, Damaged & Stolen Package Coverage
Assurify covers orders against loss, damage, and theft in transit — without relying on any third-party insurer. You manage everything yourself, keeping the revenue from protection fees inside your own business.
04.
One-Click Claims Processing
Customers can file claims through a simple, built-in resolution portal with minimal steps. The streamlined claims process reduces support tickets, speeds up resolutions, and keeps customers satisfied after a shipping issue.
05.
Claims & Analytics Dashboard
Manage all claims, returns, and refund requests from a centralized dashboard inside your Shopify admin. Advanced analytics on higher-tier plans give you visibility into protection uptake rates, claim volumes, and revenue generated from insurance fees.
06.
Flexible Fee Pricing Models
Set protection fees using fixed pricing, percentage-based pricing, or dynamic pricing based on order value. This flexibility lets you tailor the insurance cost to match your product range and average order size for maximum conversion.
07.
Return & Replacement Management
Handle returns and replacements directly through Assurify's built-in portal — no external tools needed. Approve, decline, or process replacements for protected orders from a single interface inside your admin.
08.
Custom Branding & Widget Design
Fully customize the look and feel of the shipping protection widget to match your store's branding. The widget blends natively into your storefront, making it feel like a built-in feature rather than a third-party add-on.
09.
Email Notifications
Automatically send customers email updates on the status of their claims — keeping them informed at every step of the resolution process without requiring manual follow-up from your team.
10.
Seamless Shopify Checkout Integration
Assurify integrates directly with Shopify Checkout using native checkout extensions — available on Enterprise and Ultimate plans. No theme edits, no code changes, and no disruption to your existing checkout flow.
Pricing plan
Our Flexible Pricing
Common questions
Frequently Asked Questions
1. What is Assurify ?
2. Do I need a third-party insurer to use Assurify?
No. Assurify is a self-insured model, meaning you act as the insurer. The protection fees paid by your customers go directly to you, and you handle claims through Assurify's built-in resolution portal. This removes commission costs and gives you full control over the claims process.
3. Where does the shipping protection widget appear?
The widget can appear on the cart drawer, cart page, and at checkout. On Enterprise and Ultimate plans, the widget integrates directly into Shopify's native checkout extension for the most seamless placement.
4. Can shipping protection be added automatically to every order?
Yes. Assurify supports auto opt-in, which automatically adds the shipping insurance fee to every order without requiring the customer to manually select it. Customers can still remove it if they choose, but auto opt-in maximizes coverage uptake.
5. What types of incidents does Assurify cover?
Assurify covers lost packages, damaged packages, stolen packages, and shipping-related issues. Since you define your own coverage terms through custom policies, you have full control over what is and is not covered under your protection offer.
6. How does the claims process work for customers?
Customers can file a claim through a simple one-click resolution portal. A built-in chatbot guides them through the submission process step by step, ensuring they provide the right information. You then review and approve, decline, or process a replacement or refund directly from your claims dashboard.
7. Can I customize the shipping protection widget to match my brand?
Yes. The widget is fully customizable — colors, copy, and styling can all be adjusted to match your store's look and feel. This makes the protection offer appear as a native part of your store rather than a bolted-on third-party feature.
8. How are protection fees calculated?
You can choose from three pricing models — fixed pricing (a flat fee per order), percentage pricing (a fee based on the cart total), or dynamic pricing (fee adjusts based on order value thresholds). This flexibility lets you set protection costs that align with your product margins and average order value.
9. Does Assurify support returns and replacements?
Yes. Return and replacement management is included from the Starter plan and above. You can process returns and replacements for protected orders directly inside Assurify's portal without needing a separate returns app.
10. What analytics does Assurify provide?
Basic analytics are available on the Free and Starter plans, covering protection uptake and claim activity. Advanced analytics are available on the Enterprise plan and above, giving deeper insights into revenue generated from protection fees, claim rates, and resolution times
11. Is Assurify compatible with Shopify's native checkout?
Yes. Checkout extension support is available on the Enterprise ($19/month) and Ultimate ($29/month) plans. This places the protection widget natively inside Shopify's checkout flow for maximum visibility and conversion.
12. Does Assurify send email notifications to customers?
Yes. Automated email notifications keep customers updated on the status of their claims throughout the resolution process — reducing support inquiries and keeping the post-purchase experience transparent and professional.
13. Can I run A/B tests on the protection widget?
Yes. Assurify includes A/B testing functionality, allowing you to test different widget placements, messaging, and pricing to identify what drives the highest opt-in rate from your customers.
14. How quickly can I get started with Assurify?
The app is designed to be set up in under a minute. Once installed from the Shopify App Store, the widget can be live on your store almost immediately with no coding or theme editing required.